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Knowledgebase

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Articles

Accessing MySQL Remotely

Although NextGen strongly encourages the use of a web-based tool such as PHPMyAdmin in your...

Accessing cPanel

cPanel on your account can be accessed by visiting http://yourdomain.com/cpanel (of course...

Changing cPanel Usernames

cPanel usernames at NextGen are automatically assigned to you by our FrontDesk system when your...

Dedicated IP Address Order Information

Dedicated IP addresses are available from NextGen as an addon to your hosting account. A...

Guide To Account Resource Usage

NextGen uses advanced CloudLinux LVE (lightweight virtual environment) technology to stabilize...

MySQL Connection Information

Many pieces of software which require their own MySQL or PostgreSQL database will require...

Support Reply Times

NextGen's Support and Abuse tickets are looked at and answered in the order they are received,...

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